FAQs

Yes. Every license we sell is 100% authentic and verified. Your product works exactly the same as one purchased directly from Autodesk, including full access to official updates and security patches.

It depends on the product. Autodesk has moved most of its lineup to subscription-based licensing, so products like AutoCAD, Revit, Maya, and Fusion 360 are typically sold as annual or monthly plans that include ongoing updates and cloud features. Each product listing clearly states the licensing model and term.

Many Autodesk products support both Windows and macOS, but system requirements vary by product and version. Check the listing for the specific product you're buying, and feel free to reach out before purchasing if you're not sure.

Most orders arrive within 5 minutes to 1 hour of payment confirmation. During weekends or holidays, please allow up to 24 hours, as some orders require manual verification.

A confirmation email containing your license key, an official download link, and step-by-step activation instructions.

Check your spam/junk folder first, and confirm your email address was entered correctly at checkout. If it's been more than 24 hours with no key, contact our support team and we'll get it sorted.

Contact us within 30 days of purchase with your order number and a screenshot of the error. We'll verify the issue and send a replacement key at no charge — if the replacement also fails, you're eligible for a full refund.

Once a key has been delivered and revealed, we're not able to accept a return, since at that point the product has been used as intended. Refunds are available for defective keys, wrong products, or delivery failures — details are in our full Refund Policy.